Real estate brokers broadly speaking calculate their fee as a share of the selling cost (just in case of sales agreement*) and as part of the rent (for lettings). Folks, who would like to sell/let their property, pass on the details of their property on the house agent (and in fact, even leave the keys of the home so that the estate agent can arrange for viewings without them getting into some bother). The different involved party (i.e. the buyer/tenant), gets admittance to this info by reaching the real estate agent.
Many house searchers use the services of real estate agents not only for getting deals but as well getting them quickly. As real estate brokers are probably most acquainted with the market situation in their region of operation, it makes sense to approach them to get an estimation of the going rate for places in this area. Estate agent would in general know the costs of several properties of different types and at different localizations in the region.
A property vendor is possibly able get a a couple of 1000s more for his/her property by using the advice he has got from a good agent. An expert will also analyse the needs of a household buyer/renter and supply suggestions on what sort of house could be available to them within their budget. And so a good agent won't only provide a number of available properties to the buyer/ tenant but will actually talk about their needs and give a suggestion. This, as a matter of fact, works in the favour of estate agent in two ways. First, if the agent is capable to trade the house they earn their commission and second, whenever they make the buyer happy too they earn a good reputation (and therefore more business).
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